General:
We aim to process, pack and ship your order within 48 hours of cleared payment.
 
For your safety and ours, we have a complex method of shipping. Please do not send emails asking if the order shipped or when it will ship. It will go out within 48 hours of cleared payment, your account will update and we will notify you. We do not normally send Registered Air numbers unless there is an issue.

Registered Mail:
This is the recommended method and a signature is required for Registered Airmail. The transit time is approximately 10 to 21 business days to the USA and 10 to 14 business days to the UK and EU. The cost for this is $20 USD.

APO/AFO Addresses:
We can ship to US Armed Forces, choose Registered Air. Usual transit time is about 21 Business Days. Mail gets routed to USA and then to your location.

Unregistered Mail:
A signature is not required for Unregistered Mail but it is not a preferred method of shipping. These packages have a greater chance of issues than Registered Mail. Transit time is approximately 14 to 21 business days to the USA and 10 to 14 business days to the UK and EU. The cost for this is $15 USD. This method is not trackable and is not recommended.

Customs Letter:
We offer a reship with a valid Customs Letter to a new address, USA only. We will reship once to a new name and clean address (including zip code) in the event of a Customs Letter.

If you have a Non-Delivery without a Customs Letter we will try to resolve the issue.

Canada:
We can ship to Canada. Reship policy is a reship upon Customs Letter submission for 50% of original price.

Australia and NZ:
We will not ship to Australia or New Zealand.